Need answers about plumbing in Melbourne’s west?
At Fox Plumbing & Drainage, we’ve gathered the most common questions we get from homeowners and businesses across Melton, Caroline Springs, Brookfield, Keilor, Taylors Lakes and surrounding suburbs.

Whether you’re wondering about pricing, compliance, or how soon we can attend, here’s everything you need to know.

General Plumbing Questions

What plumbing services do you offer in Melbourne’s western suburbs?
We provide all types of plumbing Services — from hot-water installations, gas fitting, and leak repairs to bathroom and kitchen renovations, stormwater maintenance, and general household plumbing.
All work is performed by BPC-Licensed plumbers and guaranteed for quality and compliance.

Do you work on weekends or after hours?
Yes. We offer 24/7 emergency plumbing for urgent situations, including leaks, burst pipes, and hot-water failures.
For non-urgent jobs, we also take weekend bookings — perfect for busy households.

How quickly can you attend an emergency call-out?
We’re based locally in Melton, so our plumbers can usually arrive within 1–2 hours across Melbourne’s western suburbs, depending on traffic and demand.

Hot Water & Gas Plumbing

Do you install and replace gas hot-water systems?
Yes — we install and replace gas and continuous-flow hot-water systems from trusted brands like Rinnai, Thermann, and Dux.
All installations include a BPC Plumbing Compliance Certificate and removal of your old unit.

Can you service or repair hot-water systems?
Absolutely. We repair leaking valves, faulty thermostats, and ignition issues on most gas and electric systems. If it’s beyond repair, we can quote for a same-day replacement.

Do you provide gas appliance installation and checks?
Yes. Our licensed gas plumbers install cooktops, ovens, heaters, and gas lines safely and ensure compliance with AS/NZS 5601 Gas Installations.

Plumbing Costs & Quotes

How much does a plumber cost in Melbourne’s western suburbs?
Our general plumbing services start from $220 inc. GST for the first hour, with up-front fixed pricing for installations and major jobs.
We’ll always confirm the cost before starting work — no surprises.

Do you charge a call-out fee?
We don’t charge separate call-out fees for scheduled work within Melton and surrounding areas.
Emergency call-outs after hours may include a after hours attendance charge, which we’ll confirm before dispatch.

Do you provide written quotes?
Yes — all quotes are written and itemised, outlining labour, materials, and GST clearly. We can also email quotes directly for easier approval.

Compliance & Certification (BPC)

Are your plumbers licensed by the BPC?
Yes. Every plumber at Fox Plumbing & Drainage is registered with the Building and Plumbing Commission (BPC) and fully insured.
This ensures your plumbing meets current AS/NZS 3500 (Water & Drainage) and AS/NZS 5601 (Gas) standards.

What’s the difference between the BPC and the VBA?
The BPC (Building and Plumbing Commission) now oversees plumbing registrations and compliance in Victoria, taking over from the former Victorian Building Authority (VBA).
For you, that means clearer accountability and updated certification requirements.

Do you issue compliance certificates?
Yes. All major plumbing and gas works are supplied with a BPC Plumbing Compliance Certificate, which guarantees the work was carried out by a licensed professional.

Service Area & Availability

Which suburbs do you service?
We service all of Melbourne’s western suburbs, including St Albans, Deer Park, Deanside, Aintree, Harkness, Sunshine, and nearby areas.

Do you work on new homes and renovations?
Yes — we handle rough-ins and fit-offs for new builds, bathroom renovations, and kitchen upgrades, working directly with homeowners and builders.

Can I get same-day service?
In most cases, yes. If you call before midday, we can usually attend the same day across Melton, Caroline Springs, or nearby suburbs.

Still have questions?

Call 0405900418 or contact us today for expert advice or same-day service anywhere in Melbourne’s western suburbs.